WTF is Außergerichtliche Streitschlichtung
Because there are so many laws and regulations here in Germany we can squabble about, our courts have a hard time keeping up. Let’s pass another convoluted law to ease their burden, shall we?
From this day forward it’s going to be only Verbraucherschlichtungsverfahren first!
If you are a company and if you have a website you are obliged to inform your contracting partner on said website, only if that partner is a consumer though, if you are willing to participate in Verbraucherstreitbeilegungsverfahren ~ extrajudicial dispute settlement procedures. It’s ok if you are not, but according to § 36 Abs. 1 Nr. 1 VSBG you have to clearly state your stance. And forget about all of this again if your company had less than 10 employees until 31. December of the previous year.